Starting a New Service

For new service, you need to complete the utility service application.  The application needs to be filled out completely and emailed back to the Finance Dept. at or a copy of the utility service application can be picked up at City of Plattsburgh Finance Dept., 41 City Hall Place.  You can also email your new utility service request to

Any questions regarding new service, please contact the Finance Dept. at 518-563-7704.

Payment concerns or questions, please call MLD at 518-563-2200 between the hours of 8 a.m. and 4 p.m., Monday to Friday, excluding holidays.